Company Info

PRIVACY

OVERVIEW


The website is operated by Tanologist.  Tanologist is a trading name of We Are Luxe Ltd. TANOLOGIST TM is a trade mark of We Are Luxe Ltd.  Tanologist is owned and operated by We are Luxe Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Tanologist. Tanologist offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 5.1 – Retail Partners


You can also purchase Tanologist products and services via our retail partners. Please note that when you are purchasing Tanologist products and/or services through a Retail Partner, either online or in one of their stores, you are contracting directly with that Retail Partner and not with us or the wider We Are Luxe Ltd group.

Any personal data which you provide to a Retail Partner will be controlled directly through their system and if you have any queries about how there are processing, handling or using your personal data please contact them directly.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION


What data do we collect?

When you purchase products from us through our online store, we ask you for your name, address, contact telephone number, email address and credit/debit card information. This is required to fulfil the purchase order via our e-commerce platform partner, WooCommerce. This is used to fulfil payment for the product and send to your provided address. If there is any change to these details after point of sale is completed, please ensure you contact us via email as soon as possible for our team to make the necessary changes.

Ensuring the lawful use of your data

We will only use your personal data where we have a lawful basis to use it. We will only use your data where it is necessary for us to perform our contract with you, or in a way which might reasonably be expected as part of running our business and which does not materially impact your interests, rights or freedoms. For example, we may use your purchase history to send you personalised offers or combine your shopping history to identify trends and ensure we can keep up with demand and develop the right new products for our customers. Please get in touch with us using the contact details provided in this Privacy Policy if you would like further information about this usage.

We may also have a legal obligation to provide data that is considered fraudulent or connected to unlawful activity/use.

Consent

Our Tanologist online platform will require you to give informed consent as a condition of sales, service or general terms and conditions. You have the right as a consumer to not consent to these terms, however, this will prevent the Tanologist team from providing you with our services/products.

If you are concerned with the consent that has been given at any stage on this website, you have the right to request to be “forgotten” from our system. This will remove any data that is not linked directly to transaction history as this is reserved for legitimate business practices.

How long do we hold your information for?

We will hold on to your data for as long as is legally required by HMRC. However, your rights remain intact to request for specific information to be modified, removed or changed at any stage.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Tanologist, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION


You agree to indemnify, defend and hold harmless Tan-Luxe and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS OF SERVICE


You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at [email protected].

SECTION 21 – EARLY ACCESS VALENTINE’S DAY PROMO – BEMINE 50% OFF CODE


The early access promotional code “BEMINE” is valid from 07/02/20 at 00:00 – 09/02/20 at 23:59 (GMT). The code will take 50% off all full price items. This is offer cannot be used in conjunction with any other promotion or code.

Discount may not be applied to delivery or items that are out of stock at the time of purchase. The offer cannot be applied to previously placed or pending orders. Tanologist reserves the right to cancel or alter any promotion.

It is a maximum of 5 items per customer and a maximum of 2 transactions in the period of 24 hours per customer. Tanologist reserves the right to cancel or alter any orders that exceed this, please see section 6 – accuracy of billing and account information for more details.

Please be aware that orders during this promotional period are subject to a 14-day delivery period and may take longer depending on your location. For all order enquiries delayed beyond this period, please contact [email protected] for assistance.

SECTION 22 – INFLUENCER CODE: SOPH50


The early access promotional code “SOPH50” is valid from 07/02/20 at 00:00 – 09/02/20 at 23:59 (GMT). The code will take 50% off all full price items. This is offer cannot be used in conjunction with any other promotion or code.

Discount may not be applied to delivery or items that are out of stock at the time of purchase. The offer cannot be applied to previously placed or pending orders. Tanologist reserves the right to cancel or alter any promotion.

It is a maximum of 5 items per customer and a maximum of 2 transactions in the period of 24 hours per customer. Tanologist reserves the right to cancel or alter any orders that exceed this, please see section 6 – accuracy of billing and account information for more details.

Please be aware that orders during this promotional period are subject to a 14-day delivery period and may take longer depending on your location. For all order enquiries delayed beyond this period, please contact [email protected] for assistance.

SECTION 23 – INFLUENCER CODE: FREYA50


The influencer promotional code “FREYA50” is valid from 07/02/20 at 00:00 – 09/02/20 at 23:59 (GMT). The code will take 50% off all full price items. This is offer cannot be used in conjunction with any other promotion or code.

Discount may not be applied to delivery or items that are out of stock at the time of purchase. The offer cannot be applied to previously placed or pending orders. Tanologist reserves the right to cancel or alter any promotion.

It is a maximum of 5 items per customer and a maximum of 2 transactions in the period of 24 hours per customer. Tanologist reserves the right to cancel or alter any orders that exceed this, please see section 6 – accuracy of billing and account information for more details.

Please be aware that orders during this promotional period are subject to a 14-day delivery period and may take longer depending on your location. For all order enquiries delayed beyond this period, please contact [email protected] for assistance.

SECTION 24 – INFLUENCER CODE: ABBIE50


The influencer promotional code “ABBIE50” is valid from 07/02/20 at 00:00 – 09/02/20 at 23:59 (GMT). The code will take 50% off all full price items. This is offer cannot be used in conjunction with any other promotion or code.

Discount may not be applied to delivery or items that are out of stock at the time of purchase. The offer cannot be applied to previously placed or pending orders. Tanologist reserves the right to cancel or alter any promotion.

It is a maximum of 5 items per customer and a maximum of 2 transactions in the period of 24 hours per customer. Tanologist reserves the right to cancel or alter any orders that exceed this, please see section 6 – accuracy of billing and account information for more details.

Please be aware that orders during this promotional period are subject to a 14-day delivery period and may take longer depending on your location. For all order enquiries delayed beyond this period, please contact [email protected] for assistance.

SECTION 25 – GALENTINE’S GIFT WITH PURCHASE OFFER


Orders over £20 or $25 are eligible for a free Overnight Oil Treatment while stocks last. The offer is valid from 08/02/21 at 00:00 – 14/02/21 at 23:59 (GMT). The item will automatically be added to your basket when you meet the qualifying conditions.

Tanologist reserve the right to cancel or alter any promotion. It is a maximum of 1 free gift per customer and a maximum of 1 transaction in 24-hours can be processed per customer. We reserve the right to cancel any orders that exceed this, please see section 6 – accuracy of billing and account information for more details.

Please be aware that all gift with purchase orders are subject to a 14-day delivery period depending on demand and your location. For all order enquiries delayed beyond this timeframe, please contact [email protected] for further assistance.

SECTION 26 – PRIVACY NOTICE FOR PRIZE DRAWS AND COMPETITIONS


The purpose of this privacy notice is to tell you about the information we collect from you when you enter our prize draws and competitions. When we collect your personal data we are acting as a data controller and we must provide you with information about us, about why and how we use your
personal data, and about your rights in respect of your personal data. Our details are as follows:

Our name is We Are Luxe Limited and our address is St Vincent Plaza, 319 St. Vincent Street, Glasgow, G2 5LD, United Kingdom. You can contact us at that address by post or you can email us at [email protected].

The personal data that we collect

When you enter our prize draws or competitions, we collect your social media username and we may also ask you for your name, your email address, your phone number, and your postal address, along with any other information required for entry into prize draw or the competition or required to notify you of winning or to deliver a prize to you.

Why we collect your personal data

We will use your information to ensure that the rules of the prize draw or competition are adhered to, to determine whether you have won according to the competition or prize draw rules and to contact you if you win a prize. If you win we will notify you of this via phone or email, and we may have the prize delivered to your postal address.

We collect and process the personal data that you provide for entry into competitions and prize draws because you have given us your consent to do so, by entering the prize draw or competition. You are not obliged to enter any prize draw or competition. You can withdraw your consent at any time by contacting us at [email protected]. In this event, we will stop the processing as soon as we can. However, this will not affect the lawfulness of any processing carried out before your withdrawal of consent. Withdrawal of consent may affect our ability to contact you if you are a winner and we may need to reallocate a prize in that event.

As stated in the terms and conditions of the competition or prize draw, the law requires that we must either publish or make available information that indicates that a valid award took place. The terms and conditions explain how you can object but we must still provide the information and winning entry to the UK Advertising Standards Authority on request.

What we do with your information and how long we retain it

The personal data that we collect for the competition or prize draw is stored in a database. It is not sent outside of the UK/European Economic Area. We will not sell your personal data or share the personal data gathered with any other third parties unless we need to do that for the purpose of awarding a prize. For example we may need to share your data with agents who deliver prizes or with entities providing the prizes (e.g. where a voucher is provided).

We will retain your personal data only until the prize draw has taken place or the competition has been judged and the prize has been successfully claimed, unless you have opted to be added to our database for marketing purposes.

Your rights

You can ask us what information we hold about you, and you can also ask us to correct your personal data if it is inaccurate. You can ask for your personal data to be erased and you can ask for us to give you a copy of the personal data we hold about you. You can also ask us to stop using your information. The easiest way to do this is to withdraw your consent. You can do this at any time, by emailing or writing to us using the contact details above or by clicking the unsubscribe link at the end of any materials we send to you by electronic means.

Complaints

We would welcome the opportunity to address any complaints you may have. If you have a complaint about our use of your information, you can contact the UK Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:

2
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

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