FREE SHIPPING ON UK ORDERS FREE SHIPPING ON UK ORDERS WE SHIP INTERNATIONALLY WE SHIP INTERNATIONALLY

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Shipping & Returns

Hi, bbys. Sharing an update regarding our Coronavirus policy. We’ve been listening closely to government advice and have implemented social distancing measures at both our UK & US warehouses in order to safeguard the health and well-being of our amazing teams. 

Currently with the restrictions in place, this will limit the number of staff working at one time which means orders can take up to 7 days to arrive but please be aware we’re working hard to get this to you as soon as possible

Thank you do much all for your love and understanding. 

Lots of love,
Team Tanologist x

SHIPPING

DESTINATION DELIVERED BY EXPECTED ARRIVAL COST
UNITED STATES USPS 3-7 BUSINESS DAYS $8.20
UNITED KINGDOM UPS 4-8 BUSINESS DAYS FREE
EUROPE UPS 7-14 BUSINESS DAYS €14.00
REST OF THE WORLD UPS 7-14 BUSINESS DAYS £25

For any questions regarding delivery please contact orders@tanologist.com

We offer Free Standard Delivery to the UK and N Ireland, please allow up to 7 working days from the order being received.

For international orders, please allow up to 7-10 working days for delivery, from the order being received. We currently, no longer offer shipping to Australia and Canada however, customers in Canada can shop via BeautyBay. Customers in Australia can shop Tanologist via Priceline.

Our current shipping locations include:

United States
UK
Europe:

Republic Of Ireland
Belgium
Netherlands
Luxembourg
France
Germany
Austria
Czech
Denmark
Spain
Italy
Portugal
Finland
Sweden
Greece
Poland
Hungary
Romania
Slovenia
Slovakia
Croatia

Rest Of World

Rest Of World
Ukraine
Mexico
Switzerland
Norway
Philippines
New Zealand

RETURNS & REFUNDS

If for any reason you are not 100% satisfied with your Tanologist order, you may return any product in its original condition for a full refund within 14 days from delivery.

 

If the product you receive is damaged or faulty in any way, or not what you originally ordered, please contact us on: hello@tanologist.com. If the product is unused and in appropriate conditions, we will repair/replace the product or offer you a refund.

 

If you have changed your mind and are looking to cancel your order, please contact us as soon as possible at: hello@tanologist.com. If you cancel your order after it has been dispatched, you will be required to arrange and pay for the return of the product to us.

 

UK Return address: Tanologist, C/O Steder Group UK Ltd, Unit 3 Sentinel Court, Atholl Avenue, Hillington Park, Glasgow, G52 4UG

 

United States & Canada Return address: Tanologist, PDR Returns, 90 Mayfield Ave, Edison, NJ 08837

 

Please ensure you obtain Proof of Postage when you return the product to us. We will process the refund due to you as soon as possible, and a credit will automatically be applied to you on the original method of payment within 14 days.

 

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. When returning products to us at Tanologist, you will be responsible for any shipping costs.

 

If you have not received your refund within 14 days, please contact us at hello@tanologist.com.

 

We cannot provide refunds for Tanologist products purchased at other retailers. Only products purchased on Tanologist.com may be returned for refund.

#TANOLOGIST

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